WHERE CAN I BUY IPHIS?
At the moment IPHIS products are only available exclusively at iphis.us.
WHEN WILL YOU RESTOCK?
We are constantly working hard to keep all your favorites in stock.
Please click the "Notify" button on your sold out product and be the first to know when it's back in stock.
Please click the "Notify" button on your sold out product and be the first to know when it's back in stock.
WHAT SIZE SHOULD I BUY?
IPHIS is a gender inclusive brand.
As opposed to alpha sizing, the IPHIS sizing system is measured by chest and waist sizes depending on the product.
Please check our size guide to find your IPHIS size.
As opposed to alpha sizing, the IPHIS sizing system is measured by chest and waist sizes depending on the product.
Please check our size guide to find your IPHIS size.
WHERE IS MY ORDER?
Once an order is placed, please allow 2-4 business days for the order to be packed and shipped from our warehouse.
Upon shipping, you will receive an email with your tracking number so you may track the shipment online.
Please allow up to 7 business days for the package to deliver to you from the day it was shipped.
Upon shipping, you will receive an email with your tracking number so you may track the shipment online.
Please allow up to 7 business days for the package to deliver to you from the day it was shipped.
MY PACKAGE IS MISSING. CAN YOU HELP?
Please contact us if you do not receive your delivered order or if it has been lost in transit by the shipping carrier.
WHERE IS MY RETURN?
The return process has started once your package is on the way to the warehouse.
Once the return is received and inspected, we will let you know whether your return is accepted or declined.
This can take up to 5 business days from the day your tracking to us shows delivered.
Please allow up to 7 business days for your refund to be processed back to your original form of payment.
Once the return is received and inspected, we will let you know whether your return is accepted or declined.
This can take up to 5 business days from the day your tracking to us shows delivered.
Please allow up to 7 business days for your refund to be processed back to your original form of payment.
CAN YOU HELP WITH A DAMAGED PRODUCT?
We are sorry that you received a damaged product.
Please send us a photo of the damaged product to help@iphis.us with your order information and we will be happy to help you.
Please note: Any damaged items outside of the 30 day return window cannot be returned or refunded.
Please send us a photo of the damaged product to help@iphis.us with your order information and we will be happy to help you.
Please note: Any damaged items outside of the 30 day return window cannot be returned or refunded.
WHAT PAYMENT OPTIONS DO YOU ACCEPT?
We accept all major credit cards as well as Paypal, Amazon Pay, Google Pay, Meta Pay, Shop Pay and Apple Pay
WHAT IS AFTERPAY?
AFTERPAY is coming soon.
DO YOU SHIP INTERNATIONALLY?
Yes, we offer standard and express shipping to most countries.
CAN I CREATE AN ACCOUNT?
To create an account, please click here.
Manage your account details and address book, review past purchases and track your orders.
Save your address for faster checkout.
Manage your account details and address book, review past purchases and track your orders.
Save your address for faster checkout.
HOW IS IPHIS PRACTICING SUSTAINABILITY?
IPHIS is committed to the highest ethical and sustainable standards.
We work with suppliers who share our commitment to legal compliance, accountability and sustainability.
We work with suppliers who share our commitment to legal compliance, accountability and sustainability.
ARE YOUR FACTORY WORKERS PAID A FAIR WAGE?
All our factory partners are audited by 3rd party inspection companies to ensure safe workplace environments as well as fair wages to all employees.
IS YOUR PACKAGING RECYCLABLE?
Yes, all IPHIS packaging is recyclable and made from eco-friendly materials.
DO YOU HAVE AN INFLUENCER PROGRAM?
Yes, IPHIS offers an community influencer program.
Please sign up here.
Please sign up here.
HOW DO I START A RETURN?
Please start your return here or email help@iphis.us for additional assistance.
DO YOU ACCEPT RETURNS ON UNDERWEAR?
In line with our commitment to hygiene, we are unable to accept returns, refunds, or exchanges for underwear purchases. Please carefully review your selections before completing your order, as products marked Final Sale cannot be returned.